Call Center Services

  • 24x7x365 days bilingual Call Centre
  • Toll Free Services
  • Trained & qualified professional staff
  • Inbound Services: Our inbound call center services provide benefits including a skilled team of inbound customer support executives who works 24/7 with sophisticated voice and data communication systems. Out continuous call handling system is fast and reliable. We used dedicated internet connectivity which allows us to service you round the clock. Here are few inbound call center services.
    • Answering Service Customer Service
    • Dealer Locate and referral
    • Help Desk
    • Inquiry Handling
    • Toll Free Response
    • Order Taking
  • Outbound Services: Our outbound calling services increases your business productivity by turning your consumer list into an updated, influential marketing program which ultimately makes a significant impact on your current business. Our range of outbound call services includes:
    • Appointment Setting
    • Data Verification & Validation
    • Surveys/Questionnaires
    • Renewals
    • Data collection
    • Follow up calls
    • Market research
    • Welcome calls
    • Customer’s acquisition & retention campaign
  • Reporting: MIS, Analytical Reports, Statistics, Turnaround Time, etc